Makai Detailers Service Agreement
This agreement explains our obligations to you (hereafter referred to as, “Client”, “Customer”, or “you”) and Makai Detailers LLC (hereafter referred to as “Makai Detailers”, “contractor”, “technician”, “us”, “our”, or “we” ) and your obligations to us in relation to the service(s) you purchase. By using our service you agree to the full terms of this agreement, without modification by you.
By using the services of Makai Detailers you hereby agree to the following terms:
Access to Water & Electricity
We require access to water and electricity for all of our car detailing services.
Access to Your Vehicle:
Customer will give Makai Detailers access to the vehicle during the detail job and any additional mutually agreed upon times. Please make sure the keys to the vehicle are available to us. Please be available to move your vehicle if necessary.
Quality of Service:
We want you to be satisfied with our service. No services offered are guaranteed to completely restore your vehicle to any previous or new condition. We will try our absolute best to restore the vehicle to the best condition possible and within the constraints of our resources, time, and expertise. We will conduct a final inspection together, with you, at the end of the job. If, after the final inspection and after we have left, you find our service unsatisfactory, please contact us within 24 hours so we can address your concern. Makai Detailers will not be held liable for any concerns after 24 hours of job completion or if you did not complete the final inspection with our Makai Detailers technician.
Accidents, Pre-Existing Condition, & Damage:
We are as careful as possible and have never once had an accident to date. We are professionals and are skilled at what we do. If something does get damaged while detailing your vehicle, we will advise you of the incident. By agreeing to our detailing services you also agree not to hold Makai Detailers LLC liable for any pre-existing damages to your vehicle.
Fees & Terms of Service
The amount of time reserved is an estimate since the condition of each vehicle varies. It is possible that the job could take less or more time than the time reserved. Makai Detailers has the right to charge an extra dirty fee if the detail job takes significantly longer than expected at the discretion of Makai Detailers. We will inform you of the possible fee before or during the detailing process.
Feedback & Photos
We ask for your feedback. Please send us an email at (makaidetailers@gmail.com) and let us know if there are ANY concerns – good or bad. We also carry the right at the discretion of Makai Detailers to use pictures of your vehicle for marketing purposes and to publish on its website (makaidetailers.com) or any of our Social Media. Your personal information will not be shown in the photos.
Termination of Service
Makai Detailers may cancel any new or existing maintenance plans or services with clients if the customer is not the right fit for our services at the discretion of Makai Detailers LLC. Instances of service termination include: being rude or harsh to Makai Detailers employees, or any other reason we determine to be worthy of service termination by our discretion.
Changes
Makai Detailers reserves the right to modify this statement at any time. Any changes to this Service Contract will be listed in this section, Makai Detailers does not make any commitment to update the materials.
By using our services you hereby understand that Makai Detailers does not guarantee any specific outcomes or results with our detailing services.
Makai Detailers limits its liability to the total dollar amount of each job.
All Sales are Final.